1. Who We Are

Northmanger is a market entry and growth intelligence firm specialising in fintech expansion across the EU–Africa corridor. We operate primarily as a B2B advisory firm. The information we collect relates to business contacts, prospective clients, active clients, and visitors to our website.

Our primary contact for data and privacy matters is wisdom@northmanger.com.

2. Information We Collect

We collect two categories of information: information you provide directly, and limited information collected automatically through our website.

2.1 Information You Provide

When you contact us, book a discovery call, or engage our services, you may provide:

• Your name, job title, and company name
• Your business email address
• Details about your expansion plans, target markets, and current business stage
• Any other information you choose to share in correspondence or during engagement

We do not collect payment information directly. Any invoicing or payment processing is handled through third-party providers under their own privacy terms.

2.2 Information Collected Automatically

When you visit northmanger.com, standard web server logs and analytics tools may collect:

• IP address and approximate location (country/city level)
• Browser type and device information
• Pages visited and time spent on site
• Referring URL

This data is used in aggregate to understand how our website is being used. We do not use it to identify individual visitors.

3. How We Use Your Information

We use the information we collect strictly for the following purposes:

• To respond to enquiries and schedule discovery calls
• To conduct and deliver the intelligence work you have commissioned
• To send relevant updates, including our Intelligence Report and blog content, where you have opted in
• To manage our ongoing client relationship and communicate about active engagements
• To improve our website and understand how prospective clients find and use it

We do not use your information for advertising, profiling, or any purpose unrelated to the services you have enquired about or engaged.

4. Client Confidentiality

The nature of our work means that clients frequently share commercially sensitive information with us — expansion plans, capital positions, product strategies, and competitive intelligence. We treat this information as strictly confidential.

• Client-specific information is never shared with other clients or third parties
• Work product produced for a client is owned by that client and not repurposed without explicit written consent
• We do not use anonymised client scenarios in public content without prior agreement
• All team members and contractors engaged on client work operate under confidentiality obligations

Where a formal Non-Disclosure Agreement is required, we are happy to execute one prior to any substantive engagement.

5. Information Sharing

We do not sell, rent, or trade personal information. We do not share your information with third parties except in the following limited circumstances:

5.1 Service Providers

We use a small number of trusted third-party tools to operate our business — including email and scheduling software. These providers process data on our behalf under their own privacy policies and are not permitted to use your data for their own purposes.

5.2 Legal Requirements

We may disclose information where required to do so by law, regulation, or valid legal process — including to comply with a court order or to respond to a lawful request from a regulatory authority.

5.3 Business Continuity

In the event of a business transfer, merger, or acquisition, client data would be subject to the same confidentiality obligations described in this policy.

6. Data Retention

We retain personal and business information only for as long as necessary for the purposes described in this policy:

• Enquiry and correspondence data: retained for up to 24 months from last contact
• Active client data: retained for the duration of the engagement and up to 36 months thereafter
• Website analytics data: retained in aggregate form only, with no individual-level storage beyond 12 months

You may request deletion of your data at any time by contacting wisdom@northmanger.com. We will action all deletion requests within 30 days.

7. Your Rights

Depending on your jurisdiction, you may have rights including:

• The right to access the personal information we hold about you
• The right to correct inaccurate or incomplete information
• The right to request deletion of your information
• The right to object to or restrict certain processing activities
• The right to data portability where technically feasible

To exercise any of these rights, contact us at wisdom@northmanger.com. We do not require you to explain your request and will respond within 30 days.

8. Cross-Border Data Transfers

Northmanger operates across the EU–Africa corridor. In the course of our work, information may be processed in Nigeria, the United Kingdom, the European Union, and other jurisdictions in which we operate. Where personal data is transferred across borders, we take reasonable steps to ensure it remains protected to a standard consistent with this policy.

9. Security

We take reasonable and appropriate measures to protect information from unauthorised access, disclosure, or destruction. These include:

• Encrypted communications and file transfer for sensitive client materials
• Access controls limiting who within Northmanger can view client information
• Regular review of our data handling practices

No method of electronic transmission or storage is completely secure. If you have concerns about the sensitivity of information you wish to share with us, please contact us in advance to discuss secure transfer options.

10. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will update the effective date at the top of this page. Material changes will be communicated directly to active clients by email. Your continued use of our website or services after any update constitutes acceptance of the revised policy.